Tariff, Terms and Conditions

Pricing

Superior rooms with double spa baths in the main house are £180 per room, per night, bed and breakfast. Minimum 2 night stay. Based on two people sharing.

Safari lodges with private hot tubs are £200 per room, per night, bed and breakfast.Minimum 2 night stay. Based on two people sharing.

Cottage suites with private hot tubs are £220 per room, per night, bed and breakfast. Minimum 2 night stay. Based on two people sharing.

Price lists for additional items, such as additional beds are available on request. Please get in touch for single occupancy rates

Unless otherwise arranged in advance, guests may check-in at any time from 3.30 p.m. on the scheduled day of arrival.

On the day of departure we kindly ask all guests to vacate their rooms by 10.30 am.  Late check-out after this time can be requested subject to availability.

Rooms are subject to maximum occupancy rules set by the fire officer. If you would like further details please contact us on pmwv@icloud.com

Pricing may be subject to change between main and off-peak seasons. Our main seasons are from March 30th to October 31st and December 27th to January 1st. Our off-peak seasons are January 2nd to March 29th and November 1st to December 26th, excluding Valentines day and half-term breaks. Any prices displayed on this Website are subject to change. Any meals or services are included only if specified.  A minimum length of stay, deposit, cancellation charge and other conditions may apply. 

Offers

As offers change regularly, all offers can only be taken with new bookings, cannot be pre-dated and are subject to availability.   These offers cannot be taken with any other offers or vouchers and can only be booked directly with Pentre Mawr.   

Payment

We normally accept the following methods of payment: cash, credit cards (MasterCard, Visa), debit cards (Visa/Delta, Visa/Electron). During the pandemic we ask our self catering guests to make payment must be made by BACs one week before arrival.

All outstanding charges must be paid for in full on check-out from Pentre Mawr.

Amendments to your Booking

Very occasionally we may need to cancel your Booking. In such circumstances we shall have no further liability to you arising out of such cancellation.  We will, however, use reasonable endeavours to try and re-locate any confirmed Booking cancelled by us to an alternative location similar in standard to Pentre Mawr. 

Your booking is for a class of room and does not guarantee that you will be able to stay in a specific room .

Cancellation Policy 

A £100 per room, non-refundable deposit is needed at the time of booking, this goes towards the cost of your room. Any cancellations made less that 72 hours before the date of arrival will be charged the full amount for the room. If more than 72 hours is given we will hold the deposit against another booking.

Damages and Limitation of Liability

All damages must be paid for in full (including specialist cleaning) or for any items that are missing when you leave.

Pentre Mawr will not be responsible for the loss or damage of any property left onsite.

Accessibility

Please email pmwv@icloud.com to discuss specific individual requirements and the availability of appropriate accommodation, and we will do our best to accommodate your needs.

Children

As we’re a couples getaway venue children under 12 years of age are not permitted as guests for self-catered stays. When taking exclusive use of Pentre Mawr children are most welcome.

Availability of Facilities

At certain times, facilities may become unavailable due to maintenance, adverse weather conditions or other reasons beyond our control.  We will attempt to keep all guests informed of these circumstances when possible.

Parking

We have ample parking onsite. We do not accept responsibility for loss or damage to cars or property however caused.

Guest Behaviour

Guests are requested to conduct themselves appropriately at all times and to comply with requests with regard to conduct and respect for the property, its employees and guests and their health and safety.  Guests are requested not to disrupt the comfort and enjoyment of other guests, the smooth running of the Country House, or cause offence to other guests or our members of staff.

Smoking

Guests are not permitted to smoke in rooms but we have smoking shelters and of course you are most welcome to make on your private terraced but please removed all cigerateete butts to the bins provided.

Pets

Pets are welcomed, but do please let us know any animals you are planning to bring prior to your arrival. We try not to limit the number of dogs as we like many others have three woofs. Dogs are free of charge. We have a lovely woodland walk on site and there are fabulous local walks which we can give you information on once you are here.

Force Majeure

Pentre Mawr will not pay any compensation where the performance of its obligations is prevented or affected as a result of circumstances beyond its reasonable control including, but not limited to, fire, failure of electric power, gas, water, or any collapse of building structures. 

Web Site Information

While all reasonable efforts have been taken to ensure the accuracy of information on the Website, Pentre Mawr does not accept responsibility for errors or omissions and reserve the right to amend, cancel or vary any of the arrangements featured on the Website without notice. 

The content of the Website is the copyright of Pentre Mawr, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.